Webglam - Modern Web Development

Effective Date: June 23, 2025
Last Updated: June 23, 2025

Introduction

This Cookie Policy explains how WebGlam ("we," "our," or "us") uses cookies and similar tracking technologies on our website at webglam.co.ke. This policy should be read alongside our Privacy Policy to understand how we collect and use your information.

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve your browsing experience, and provide valuable analytics information to website owners.

Types of Cookies

Session Cookies: Temporary cookies that are deleted when you close your browser
Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted
First-Party Cookies: Set directly by our website
Third-Party Cookies: Set by external services we use on our website

How We Use Cookies

Essential Cookies

Authentication: Remember your login status for client portals
Security: Protect against cross-site request forgery attacks
Load Balancing: Ensure optimal website performance across servers
Form Functionality: Remember form data during your session

Performance and Analytics Cookies

Google Analytics: Track website usage, popular pages, and user behavior patterns
Page Load Monitoring: Measure website performance and loading times
Error Tracking: Identify and resolve technical issues
A/B Testing: Compare different versions of web pages for optimization

Functionality Cookies

Language Preferences: Remember your preferred language settings
Location Services: Provide location-specific content and services
User Preferences: Save your customization choices
Chat Support: Enable live chat functionality with our support team

Marketing and Advertising Cookies

Google Ads: Track conversions and optimize advertising campaigns
Facebook Pixel: Measure effectiveness of social media marketing
LinkedIn Insights: Analyze professional audience engagement
Retargeting: Show relevant ads to previous website visitors

Specific Cookies We Use

Google Analytics

Purpose: Website traffic analysis and user behavior tracking
Duration: Up to 2 years
Type: Third-party persistent cookie
Data Collected: Page views, session duration, bounce rate, demographics

WordPress Cookies (if applicable)

Purpose: Content management and user authentication
Duration: Session-based or up to 2 weeks
Type: First-party cookies
Data Collected: Login status, user preferences, comment information

Contact Form Cookies

Purpose: Remember form data and prevent spam submissions
Duration: 24 hours
Type: First-party session cookies
Data Collected: Form field data, submission timestamps

Live Chat Cookies

Purpose: Enable customer support chat functionality
Duration: Session-based
Type: Third-party session cookies
Data Collected: Chat session data, support preferences

Third-Party Services and Their Cookies

Google Services

Google Analytics: Website performance and user analytics
Google Ads: Advertising campaign tracking and optimization
Google Maps: Location services and map functionality
Google Fonts: Web font delivery and optimization

Social Media Platforms

Facebook: Social sharing and advertising pixels
LinkedIn: Professional networking and B2B marketing
Twitter: Social media integration and sharing functionality
YouTube: Video content embedding and analytics

Business Tools

Email Marketing Platforms: Track email campaign effectiveness
CRM Systems: Manage customer relationships and interactions
Project Management Tools: Client portal access and functionality
Payment Processors: Secure transaction processing

Managing Your Cookie Preferences

Browser Settings

Google Chrome: Click Menu → Settings → Privacy and Security → Cookies and other site data. Choose your preferred cookie settings. Manage exceptions for specific websites.
Mozilla Firefox: Click Menu → Options → Privacy & Security. Select cookie and tracking protection settings. Manage data for individual websites.
Safari: Click Safari → Preferences → Privacy. Choose cookie acceptance settings. Manage website data and tracking.
Microsoft Edge: Click Menu → Settings → Cookies and site permissions. Configure cookie settings and exceptions. Clear browsing data as needed.

Cookie Consent Management

Accept all cookies for optimal website experience
Reject non-essential cookies while maintaining basic functionality
Customize your preferences for different cookie categories
Change your preferences at any time through our cookie settings

Opting Out of Specific Services

Google Analytics: Use the Google Analytics Opt-out Browser Add-on
Google Ads: Visit Google Ads Settings to control personalized advertising
Facebook: Adjust your Facebook ad preferences in your account settings
LinkedIn: Modify advertising preferences in your LinkedIn account

Impact of Disabling Cookies

Essential Functionality

Inability to access client portals or secure areas
Loss of form data during website navigation
Reduced website security and functionality
Need to re-enter information repeatedly

Analytics and Performance

We cannot track website performance issues
Difficulty in improving user experience
Less personalized content and recommendations
Reduced ability to optimize our services

Marketing and Advertising

Less relevant advertising content
Inability to track marketing campaign effectiveness
Generic rather than personalized content
Repeated display of the same advertisements

Mobile Devices and Apps

Mobile Browser Cookies

Mobile browsers handle cookies similarly to desktop browsers. You can manage cookies through your mobile browser settings.

Cookie Policy